SET English

1. Purpose

SET English refers to SET Learning Limited.

SET English provides;

• Online English language training
  

You may give your personal details to the SET English directly, such as on a registration form via our website.  SET English must have a legal basis for processing your personal data. For SET English this purpose would for providing you with online English training courses.

We will only use your personal data in accordance with the terms of Section 2 of this policy.

2. Collection and use of personal data

SET English will collect your personal data (which may include sensitive personal data) and will process your personal data for the purposes of which it was gathered. SET English  will collect your data (which may include sensitive personal data) and will process your personal data for the purposes of providing you with online English courses.

In some cases, we may be required to use your data for the purpose of investigating, reporting and detecting crime and also to comply with legislation that apply to us. We may also use your information during the course of internal audits to demonstrate our compliance with certain industry standards.

The legal bases we rely upon to offer these services to you are:

• Your consent
  
• Where we have a legitimate interest
  
• To comply with a legal obligation that we have
  
• To fulfil a contractual obligation that we have with you
  

2.1 Legitimate interest

This is where SET English has a legitimate reason to process your data provided it is reasonable and does not go against what you would reasonably expect from us. Where SET English has relied on a legitimate interest to process your personal data our legitimate interests is/are as follows:

• Managing our customer database and keeping student records up to date
  
• Contacting the individual with information about similar products or services that may be of interest
  

2.2 Recipient/s of data

SET English will not process your personal data and/or sensitive personal data with external recipients. 

4. Data Retention

The Group will retain your personal data only for as long as is necessary for the purpose we collect it. Different laws may also require us to keep different data for different periods of time.

Where the Group has obtained your consent to process your personal and sensitive data, we will do so in line with our retention policy. Where consent is not granted and we not legally required to hold the data the Group will delete your data.

5. Your Rights

Please be aware that you have the following data protection rights:

• The right to be informed about the personal data SET English processes on you;
  
• The right of access to the personal data SET English processes on you;
  
• The right to rectification of your personal data;
  
• The right to erasure of your personal data in certain circumstances;
  
• The right to restrict processing of your personal data;
  
• The right to data portability in certain circumstances;
  
• The right to object to the processing of your personal data that was based on a public or legitimate interest;
  
• The right not to be subjected to automated decision making and profiling; and
  
• The right to withdraw consent at any time.
  
  Where you have consented to The Group processing your personal data/sensitive personal data you have the right to withdraw that consent at any time by contacting [email protected]
  
  There may be circumstances where SET English will still need to process your data for legal or official reasons. Where this is the case, we will restrict the data to only what is necessary for the purpose of meeting those specific reasons.
  
  If you believe that any of your data that SET English processes is incorrect or incomplete, please contact us using the details above and we will take reasonable steps to check its accuracy and correct it where necessary.
  
  You can also contact us using the above details if you want us to restrict the type or amount of data we process for you, access your personal data or exercise any of the other rights listed above.

 6. Complaints or queries

If you wish to make a complaint about this privacy notice or any of the procedures set out in it please contact: [email protected]

You also have the right to raise concerns with the office of the Data Protection Commissioner or the Information Commissioner’s Office, or any other relevant supervisory authority, if you believe that your data protection rights have not been adhered to.

7. Communications from SET English

Established users may occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email or via our website.

Website Usage Information

Our system logs and records your IP address, dates and times of site visits, the pages visited, type of browser and cookie information. This data is only used to measure the number of visitors to the site and will not be used to identify you.

8. Cookie Policy

Our website uses cookies to help you in your interactions with the site and enhance your user experience. We also sometimes use cookies to run targeted advertising campaigns on Facebook.  

Cookies are small files placed on your computer’s hard drive, or in your browser memory, when you visit a Group website. Our cookies don’t store any personal or confidential information about you.
To make sure you get the best experience from our website, we advise that users keep cookies active on their machine whilst visiting.a

9. Marketing

SET may use your details to advertise our school to you on Facebook. All adverts have some educational content relating to the OET exam. Again, we do not share this data with anyone and we can remove you from our lists of OET Key Skills students if you wish.  

10. Policy Modifications

SET English may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any change.